Its 2 years since I attended my 1st appointment with Bridgitte. I was fed up, miserable and didn’t know where to turn. I’ve had hearing issues for years but adapted my lifestyle around it. I taught myself to lipread and when out for dinner etc. I just switched off. To top it off I’d started to get tinnitus in both ears, 24/7. After various tests and realising how much this was all affecting my life, I agreed to be fitted with two Phonak hearing aids. The day they were fitted I was walking back to the car and could hear the birds and other noises I’d not heard for years! I started crying, not because I couldn’t hear but because I could! I was so happy. I can’t begin to explain the difference these aids and Bridgitte have made to my life. They’ve also changed the lives of my family as I’m back to my normal, happy and outgoing self! Thank you Bridgitte for everything you’ve done for me and my family. You’re not only a true professional but kind, compassionate and understanding.