My first hearing aid was a basic NHS model which did not meet the demands of a busy life. The second was a technically more complex model that was some help for about three years. Then I lost it. However, I was hoping that, while choosing a re-placement, I could do a lot better. I sought help from two leading companies but was not confident that I was getting the best advice - were they really listening? Then I found Brigitte Harley who analysed my case and recommended a model which had not been mentioned previously. Brigitte explained why it should suit me, and I learned a lot about hearing in the process. Now I find my life is greatly enhanced. I am enjoying good sounds everywhere, and and can follow conversations in the most chaotic places.